๐ŸŽง Hear VETNexx handle a real call โ€” Listen Now
Now in Beta โ€” NZ & AU Clinics

Never Miss a Call.
Never Miss CARE.

Intelligent call handling for veterinary clinics.

VETNexx answers every call, follows your urgency protocols, and books or escalates โ€” so your team can focus on the patients in front of them.

๐Ÿฅ Built for vet clinics
๐Ÿ‡ณ๐Ÿ‡ฟ New Zealand
๐Ÿ‡ฆ๐Ÿ‡บ Australia
๐Ÿ”’ End-to-end encrypted
๐Ÿ›ก๏ธ Clinical safety first
Live Visibility

See every call.
Stay in control.

From bookings to urgent escalations โ€” every interaction is tracked in real time. No guesswork. No missed context.

๐Ÿ“ž
Every call captured
Logged and categorized instantly
โšก
Urgency detected
Critical cases surfaced immediately
๐Ÿ”„
Always in sync
Automatically updated in your PMS
VETNexx โ€” Live Dashboard
3 Live Calls
SJ
Sarah Johnson
๐Ÿพ Luna ยท Annual checkup
Booking
MT
Marcus Taylor
๐Ÿ• Rex ยท Urgent triage
Escalated
AP
Ava Patel
๐Ÿฑ Mochi ยท Prescription
Active
0:42
Demo data shown. Names and details have been changed for privacy.
๐Ÿ“ž Answered in <2s
โœ… PMS synced automatically
The Problem

Phones ringing.
Clients waiting.

Every unanswered call is a missed appointment, a frustrated client, or a pet emergency going unnoticed.

๐Ÿ“ต
Calls unanswered
Busy periods mean missed revenue and missed care
โณ
Clients on hold
Long waits erode trust and damage reputation
๐Ÿ˜“
Staff overwhelmed
Constant interruptions break focus and drain morale
โญ
Experience suffers
Great clinical care overshadowed by poor comms
62%
of missed calls to vet clinics never call back
4.2ร—
more likely to lose a client after a bad phone experience
3 hrs
average daily reception time lost to routine calls
The Solution

VETNexx handles the calls.
Your team handles the care.

Purpose-built for vet clinics โ€” a system that knows your workflows, urgency levels, and booking rules.

๐Ÿ“ž
Always-On Reception
Every call answered instantly, 24/7. No hold music. No voicemail. Every client gets a response.
๐Ÿงญ
Urgency Pathway Routing
Follows your clinic's triage protocols. Identifies urgent cases and escalates immediately.
๐Ÿ“…
Intelligent Booking
Real-time availability checking. Books directly into your Practice Management Software โ€” no double-bookings, no manual entry.
๐Ÿ”
Seamless Handoff
When a human is needed, VETNexx hands off with full context. Clients never repeat themselves.
๐Ÿ“Š
Live Analytics
Call volumes, outcomes, and trends. Know what your clients need before they call.
Who Benefits

Better for everyone in the clinic.

From the front desk to the consulting room โ€” VETNexx improves outcomes across your whole operation.

๐Ÿฅ
Clinic Owners
Revenue & operations
  • โœ“
    Capture every missed call opportunity
  • โœ“
    Reduce reception staffing pressure
  • โœ“
    Extend service hours without new hires
  • โœ“
    Consistent client experience, always
๐Ÿ‘ฉโ€โš•๏ธ
Reception Teams
Day-to-day experience
  • โœ“
    Fewer interruptions during busy periods
  • โœ“
    Urgent calls surface automatically
  • โœ“
    Full context before you pick up
  • โœ“
    More time for in-person care
๐Ÿพ
Pet Owners
Client experience
  • โœ“
    Call answered every single time
  • โœ“
    No waiting on hold
  • โœ“
    Urgent concerns taken seriously
  • โœ“
    Booking confirmed instantly
24/7
Always available reception
<2s
Average call answer time
100%
Calls handled, zero dropped
Live Demo

Hear VETNexx in action.

From greeting to booking confirmation โ€” exactly what your clients will experience.

Sample Call: Appointment Booking
12-week Puppy ยท Care Advice & Vaccination Query ยท Guidance Provided
0:00
๐Ÿ“ž
Try it yourself โ€” call the AI directly
+64 9 886 4500
Experience VETNexx as your client would
โ†’
Ready?

Reduce reception pressure without compromising care.

Join clinics across NZ & AU already transforming their front desk experience with VETNexx.

See VETNexx in Action Join Beta Program